The following figure presents two graphs with information about daily complaints received and resolved by the Customer Service Sector (SAC) of a company, in a given week. The dashed line graph shows the number of complaints received on the day, the solid line shows the number of complaints resolved on the day. Complaints can be resolved on the same day or take more than one day to be resolved. The service manager wants to identify the days of the week when the efficiency level can be considered very good, that is, the days when the number of complaints resolved exceeds the number of complaints received. The service manager was able to conclude, based on the efficiency concept used in the company and on the graph information, that the efficiency level was very good on (A) Monday and Tuesday. (B) Tuesday and Wednesday. (C) Tuesday and Thursday. (D) Thursday, Saturday and Sunday. (E) Monday, Thursday and Friday.
The following figure presents two graphs with information about daily complaints received and resolved by the Customer Service Sector (SAC) of a company, in a given week. The dashed line graph shows the number of complaints received on the day, the solid line shows the number of complaints resolved on the day. Complaints can be resolved on the same day or take more than one day to be resolved.
The service manager wants to identify the days of the week when the efficiency level can be considered very good, that is, the days when the number of complaints resolved exceeds the number of complaints received.
The service manager was able to conclude, based on the efficiency concept used in the company and on the graph information, that the efficiency level was very good on\\
(A) Monday and Tuesday.\\
(B) Tuesday and Wednesday.\\
(C) Tuesday and Thursday.\\
(D) Thursday, Saturday and Sunday.\\
(E) Monday, Thursday and Friday.